All Anja Jewellery purchases come with a 6 month warranty.
This warranty is effective from the date of purchase and covers manufacturing faults and defects in materials. We will offer a repair or replacement once the item has been assessed and proven by our team to be faulty. Anja Jewellery pieces are delicate and should be handled with care as explained in our
Jewellery Care Guide and/or as per the care guide that is enclosed with your order.
This warranty covers the loss of any set stones in jewellery for 6 months from the date of purchase, in which case the item will be replaced or repaired.
Please note that wear and tear during the course of normal use is not considered a fault. This warranty does not cover chain breakage and general wear and tear.
General wear and tear includes tarnishing and fading of plated jewellery, scratches to jewellery and therefore, is not covered by warranty. Anja Jewellery is not responsible for the loss of jewellery and cannot deem an item faulty which cannot be assessed.
Any repairs requested after the offered 6 month warranty period will require a repair fee and return postage costs will fall to the responsibility of the customer.
Proof of purchase is required for all warranty claims.
Please contact our Customer Care team at
support@anjajewellery.com if you require any further information on our warranty or if you have any issues as our product quality is very important to us.
