INTERNATIONAL SHIPPING CALCULATED AT CHECKOUT.

International orders may require a signature upon delivery. Please be aware that product costs and delivery fees do not include taxes and duties, which may be imposed by customs or postal authorities in your country of delivery. Anja Jewellery is not responsible for any additional charges associated with international customs & taxes.

Please note Anja Jewellery is not responsible for any shipping delays or items lost in transit once they have been collected by our shipping carrier.

Please note at this time we do not currently offer Express Shipping. Please check back later.

Australia: 2-4 business days

New Zealand: 4-11 business days

Asia: 10-20 business days

US & Canada: 10-20 business days

UK and EU: 5-20 business days

Rest of world: 14-30 business days

• Please note the above estimated postal times are a guideline & we cannot be held accountable for delays due to the delivery service. Once your items have been sent, you will be emailed your Tracking Number. We are unable to change the shipping address once you receive these details. 

• Should you miss the attempted delivery of your package, check if an 'Awaiting Collection' card has been left in your letterbox & arrange with your local postal service for redelivery or collection. Parcels may be returned to us if re-delivery or collection is not arranged. 

• Any parcels that are returned to us, will encounter a $9.95 fee to cover the re-shipping cost. We will contact the email address provided to arrange this. If there is no correspondence after 7 days, a refund will be supplied less the return to sender fee of $9.95.

• Please note, Anja Jewellery is not responsible for any shipping delays or items lost in transit once they have been collected by our shipping carrier.

Domestic (within Australia)

• $10 Standard Shipping for orders under $200
• Free shipping for orders over $200

International / Rest of World

• Shipping cost calculated at check-out based on address.be dependent on the country for all international orders 

After your purchase from Anja Jewellery, you will be updated via e-mail on your order status during each step of the way:

1. Order confirmation of your purchase.
2. When your order has been shipped.

A tracking number will be provided when your order has been shipped. You then will be able to use the tracking number to track your order on the carrier’s website listed in the email.

For Australia Post tracking information click here.

For Sendle tracking information click here.

Our customer service and dispatch team work hard to get your order dispatched as soon as possible. After your order has been placed we cannot guarantee we will be able to cancel or update your order upon request. Please e-mail support@anjajewellery.com with your order number found in your order confirmation e-mail and we will do our best to support you. 

All orders are deliberately sent in plain packaged recycled mailing boxes. Our mailers are made from home-compostable materials and can be composted as follows:

1. best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!

These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you.